How to Outshine the Competition in the Pooper Scooper Business
The pooper scooper industry is growing fast, and new businesses are popping up everywhere. But what does that mean for you? Does more competition hurt your business, or does it actually create opportunities?
In this post, I’ll break down key insights from this video, which dives into how competition is affecting the industry and the best ways to stand out. Along the way, I’ll share my own thoughts on what really works to grow a pooper scooper business—even in a crowded market.
Are More Pooper Scooper Businesses a Problem?
If you’ve been in the industry for a while, you’ve probably noticed that more scoopers are entering the market.
But should you be worried? Not really.
📌 Here’s why:
✔ Most new scoopers won’t last – Many businesses start without a real plan, underprice their services, and shut down within a year.
✔ More competitors = more awareness – More companies advertising means more customers learning this service even exists.
✔ Compared to other industries, competition is still low – There are way more lawn care, HVAC, and house cleaning businesses in every city.
💡 My Take:
Many scoopers panic when they see competitors. Instead of worrying, focus on making your business better—because most new competitors won’t survive long. The ones that last will be the ones who provide great service, market smartly, and build a strong reputation.
Crazy Competitor Stories (And What You Can Learn From Them)
The video shares some wild stories about competitors. Here are a few of the most interesting ones—and what they teach us about the business.
1. The Employee Who Tried to Steal Clients
🚨 What happened?
An employee secretly wrote down customer addresses and later tried to start their own business.
💡 What was the result?
❌ They got zero customers.
❌ Went out of business in a few months.
2. The Franchise That Tried to Intimidate
🚨 What happened?
A national franchise stole branding elements and opened a location next to an existing business to compete.
💡 What was the result?
🤡 They failed to gain traction.
💪 Lesson: Big names don’t always win—brand loyalty and great service beat flashy competition every time.
3. Fake Pooper Scooper Communities
🚨 What happened?
Someone tried copying the Poop Scoop Millionaire community—naming it Poop Scoop Billionaire (seriously).
💡 What was the result?
❌ Barely gained any members.
🔥 Meanwhile, the original community continued to grow massively.
📌 Key Takeaway:
Bad competitors will always try to cut corners, steal ideas, or take shortcuts. But that never works long-term. Instead of focusing on others, focus on growth.
How to Stand Out in a Competitive Pooper Scooper Market
Whether you’re just starting out or running an established business, here are key strategies to crush your competition.
1. Build Strong Competitor Relationships (If They’re Ethical)
Not every competitor is your enemy.
✅ If they don’t cover your area, you can refer leads back and forth.
✅ If they go out of business, you might buy their customer list or hire their workers.
✅ Good relationships = more opportunities (as long as they’re ethical).
🚨 Exception:
❌ If a competitor is shady (stealing branding, undercutting unfairly, etc.), cut ties and out-market them instead.
💡 My Take:
Too many scoopers see competition as a threat. I’ve seen businesses double in size through smart partnerships. Keep an open mind—as long as the competitor operates ethically.
2. The #1 Secret Weapon: Fast Response Time
📊 Studies show:
🚀 Businesses that respond within 1 minute are 390% more likely to close a lead.
⚡ Even a 5-minute delay drastically lowers conversion rates.
✅ How to Fix Slow Response Times:
✔ Use automated follow-ups (texts, emails, chatbots).
✔ Hire a VA or customer service rep to handle inbound leads.
✔ Answer Facebook & Google messages instantly—customers go elsewhere fast!
💡 My Take:
I can’t stress this enough—speed wins in this industry. Most scoopers take hours to respond, which means if you reply within minutes, you win the sale.
3. Increase Customer Lifetime Value (LTV)
The business that can afford to spend the most on marketing wins. The easiest way to do that? Increase how much money each customer spends over time.
✅ How to Boost Customer LTV:
✔ Raise Prices – Higher rates = more profit per customer.
✔ Reduce Churn – Offer great service, regular check-ins, and loyalty perks.
✔ Sell Add-Ons – Sanitizing, deodorizing, pet-related services, or yard sprays.
💡 My Take:
Most scoopers compete on price—big mistake. Compete on service & retention instead. The longer customers stay, the more valuable they are.
4. Build a Rockstar Team
As you grow, you can’t do everything alone. You need a reliable, well-trained team to scale your business.
✅ How to Hire & Keep Great Employees:
✔ Pay higher than competitors – Quality people cost more, but it pays off.
✔ Provide training – Video tutorials, checklists, and clear expectations.
✔ Offer bonuses for great work – Happy employees stay longer & perform better.
💡 My Take:
A bad team can kill your business. The best scoopers pay well, train properly, and create a company culture people want to be part of.
Final Thoughts: Winners Focus on Winning
📌 Key Lessons from This Blog:
✔ Most competitors won’t last long—focus on YOUR business.
✔ Fast response times & great service will always beat low prices.
✔ Increase customer value to afford better marketing & growth.
✔ Hire the right team—bad employees cost more in the long run.
🚀 Want to grow faster?
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📺 Watch the full video here:
✅ Crushing the Competition in the Pooper Scooper Business